Privacy Policy

Expert Safety Marine is committed to safeguarding your privacy while providing marine safety services. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

Collection of Personal Information

We may collect the following types of personal information from you:

Full name

Contact details (email address, phone number)

Communication preferences

Any other information you provide directly to us.

We do not collect or store financial information, such as credit card details, as we do not handle payments directly through our website.

Use of Personal Information

We use your personal information for the following purposes:

To provide our marine safety services to you

To respond to your inquiries and communicate with you

To send you updates regarding our services

To improve our website and service offerings based on user feedback.

We may also use your information to comply with legal obligations or resolve disputes.

Disclosure of Personal Information

We do not sell or rent your personal information to any third parties. However, we may disclose your personal information in the following circumstances:

To third-party service providers who assist in delivering our services (e.g., logistics partners)

When required by law or to comply with legal proceedings

To enforce our terms of service or protect our rights, property, or safety.

Any third parties we work with are required to comply with the Privacy Act and treat your information with the same level of care.

Data Security

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes physical, electronic, and managerial procedures to safeguard and secure the information we collect.

Cookies and Website Data

Our website uses cookies to improve your browsing experience. Cookies are small files stored on your device that allow us to recognize you on future visits, track usage patterns, and customize content. You may adjust your browser settings to refuse cookies if you prefer, but this may affect the functionality of the website.

We may collect anonymous usage data through Google Analytics or similar tools to help us understand how our website is used and to improve the user experience. This data does not identify individual users.

Accessing and Updating Your Information

You have the right to access the personal information we hold about you and to request corrections if it is inaccurate or incomplete. If you would like to make such a request, please contact us using the details below. We will respond within a reasonable timeframe and may require you to verify your identity before we process your request.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. Any changes will be posted on this page, and we encourage you to review it periodically.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact us at:

Expert Safety Marine
Phone: +61 (0) 425 353 198
Email: expertsafety@bigpond.com